5 Benefits of Telemedicine in Nigeria

Telemedicine means seeing a doctor by phone, video or chat instead of travelling to a clinic. Since the COVID-19 pandemic, more Nigerians have started using it for everyday health concerns. Here are the main benefits of telemedicine, what it can and can’t treat, and how to get the most from an online consultation.

What is telemedicine?

Telemedicine is healthcare delivered remotely using technology. A doctor can ask about your symptoms, give advice, prescribe medicines, request tests and refer you to a hospital or specialist when needed, without you leaving home or work.

5 benefits of telemedicine

1. Care from anywhere. You can speak to a doctor from home, the office or while travelling. This helps people in areas with few clinics, and anyone who can’t easily get to a hospital.

2. Saves time. There’s no need to sit in traffic or wait for hours in a hospital queue. Many concerns can be handled during a short break.

3. Help at any hour. Health worries don’t keep office hours. If a child develops a fever at night, a doctor can advise on what to do now and whether you need to go to hospital.

4. Lower costs. Online consultations usually cost less than hospital visits, and you save on transport and time off work. For employers, it means less time lost to clinic visits. Read how telemedicine cuts healthcare costs for employers.

5. Easier follow-up and privacy. Telemedicine makes it simpler to check in about long-term conditions such as high blood pressure or diabetes, and to discuss sensitive issues, such as sexual or mental health, privately. See how teletherapy supports mental health.

What can telemedicine help with?

• Colds, coughs, sore throats and mild fever
• Skin rashes, allergies and minor infections
• Stomach upsets, mild diarrhoea and urinary symptoms
• Repeat prescriptions and medicine questions
• Follow-up for long-term conditions
• Sexual health, contraception and mental health concerns
• Advice on whether you need to see a doctor in person

When telemedicine is not enough

Go straight to the nearest hospital, without waiting for an online consultation, if you or someone else has:

• Chest pain or difficulty breathing
• Signs of a stroke, such as a drooping face, weak arm or slurred speech
• Severe bleeding or a serious injury
• Fits (seizures), fainting or confusion
• A very high fever in a young baby

Tips for a good online consultation

• Find a quiet, private place with a good network connection.
• Write down your symptoms, when they started, and any questions.
• Have a list of your medicines and allergies ready.
• If you have a rash or wound, be ready to share a clear photo.
• Make sure you understand the next steps before the call ends.

Telemedicine with Reliance HMO

Reliance HMO members can chat with or call a doctor through the Reliance Care app, get prescriptions and be referred to a hospital on their plan when needed. Download it for iPhone or Android. Learn about managing your telemedicine prescriptions.

Frequently asked questions

Is telemedicine safe?
Yes, for many common problems. A good telemedicine doctor will tell you when you need to be seen in person.

Can a doctor prescribe medicine online?
Yes. Doctors can prescribe many medicines after an online consultation, though some conditions need an in-person examination first.

Is telemedicine available in Nigeria?
Yes. Several HMOs and health providers in Nigeria offer telemedicine, often included in health plans.

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